Privacy Policy

Who we are

Aathirai Ethnics (“we”, “us”) runs this website and the shop on it. This policy explains what we collect when you browse, create an account, or place an order, and how we use it.

What we collect

When you order or create an account we collect your name, email address, and shipping address. Checkout also asks for a mobile number so we can reach you about delivery. Billing details are collected if they differ from shipping.

You sign in with your email and password. The site uses cookies and similar storage to keep you signed in, remember your cart, and keep checkout working. You can block cookies in your browser; some shop features may then stop working.

How we use it

We use your details to fulfil orders, send order updates, handle exchanges, and reply when you contact us. We do not sell your personal information.

Who we share it with

Payments are processed through Cashfree / PhonePe / Razorpay Payments. Card, net-banking, and UPI details are entered on the gateway’s pages; we do not store full payment credentials.

We share your name, phone, and address with our courier so the order can be delivered. If you message us on WhatsApp, that chat is delivered by Meta. Hosting and store software (WordPress and WooCommerce) process data to run the site.

How long we keep it

Order records are kept as long as tax and accounting rules require, and as long as we need them to handle exchanges or disputes.

Your choices

You can ask us for a copy of the information we hold, to correct it, or to delete your account. Write to the email below. Some records we must keep for legal reasons.

Contact

Privacy questions: aathiraiethnics@gmail.com or WhatsApp +91 97906 73107.

Srinithi R

Address: Tirupur, Tamil Nadu-641668